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| TNT Repair Return Policy (Updated 10/15/09) |
| 10/15/09 - Update - Downloadable Items |
Once you have purchased an item that is downloadable only...it is yours, and absolutely no refund will be applied what so ever
Q: Why?
A:
1: I have no control over blocking an item once sold that is downloadable
2: You completed the transaction, ordered in good faith, and I have to assume the item has been downloaded and now in your possession
3: I have no assurance that you deleted the item, and have perhaps printed it
4: I ask that one contact me first if uncertain
5: I ask that one completes the check boxes when ordering, and that the Shipping Details Page & this page, the Return Policy Page have been read,
and understood. If you merely check the boxes to complete an order without reading these pages...well I cannot help that can I, refer to # 4
6: I wish to ensure one understands my policies, and if they do not agree, then by all means, please cancel your order before completing the
transaction...in short, empty the shopping cart by removing all items you may have wish to order
Q: Why not provide a link for us to download rather than suppling immediately?
A: How often have you look for something on the Internet, and would just love to have it immediately...only to find out someone might e-mail you later
with a link for it...that just kills me. You want it NOW, require it NOW, that is why you were looking for it to begin with right...
I have provided it to you immediately, and again, it is now yours
I do hope all might understand my policies, but again...contact me if you question your potential order...I am more than happy to help as best I can.
I may not have the answer, and if I don't...will gladly say so
If you ordered the incorrect guide, please let me know, perhaps I can help make it right, but please remember...I have to assume you have
downloaded the guide, are in possession of it, and again, I have no assurance it has been totally deleted, destroyed, or disposed of completely.
In short, I can only assume it is in your possession.
Q: Why?
A:
1: I have no control over blocking an item once sold that is downloadable
2: You completed the transaction, ordered in good faith, and I have to assume the item has been downloaded and now in your possession
3: I have no assurance that you deleted the item, and have perhaps printed it
4: I ask that one contact me first if uncertain
5: I ask that one completes the check boxes when ordering, and that the Shipping Details Page & this page, the Return Policy Page have been read,
and understood. If you merely check the boxes to complete an order without reading these pages...well I cannot help that can I, refer to # 4
6: I wish to ensure one understands my policies, and if they do not agree, then by all means, please cancel your order before completing the
transaction...in short, empty the shopping cart by removing all items you may have wish to order
Q: Why not provide a link for us to download rather than suppling immediately?
A: How often have you look for something on the Internet, and would just love to have it immediately...only to find out someone might e-mail you later
with a link for it...that just kills me. You want it NOW, require it NOW, that is why you were looking for it to begin with right...
I have provided it to you immediately, and again, it is now yours
I do hope all might understand my policies, but again...contact me if you question your potential order...I am more than happy to help as best I can.
I may not have the answer, and if I don't...will gladly say so
If you ordered the incorrect guide, please let me know, perhaps I can help make it right, but please remember...I have to assume you have
downloaded the guide, are in possession of it, and again, I have no assurance it has been totally deleted, destroyed, or disposed of completely.
In short, I can only assume it is in your possession.